Privacy Policy
Thank you for your interest in AXADENT services.
AXADENT is committed to providing a level of confidentiality, availability, and integrity for personal data that complies with GDPR regulations for any individual affected by our service and marketing activities.
AXADENT processes and stores personal data within the EU, and these processing activities comply with GDPR regulations.
This Privacy Policy explains the types of information we collect from customers and prospective customers, as well as how we use that information.
Principles
AXADENT’s data protection policy is based on the following data protection principles:
Personal data will be processed lawfully, fairly, and transparently;
Personal data will be collected only for specified, explicit, and legitimate purposes and will not be further processed in a manner incompatible with those purposes;
Personal data collection will be adequate, relevant, and limited to what is necessary for the purposes of processing;
Personal data will be accurate and, where necessary, kept up to date;
All reasonable measures will be taken to ensure that inaccurate data is deleted or corrected without delay;
Personal data will be kept in a form that permits identification of the data subject for no longer than necessary for the purposes for which the data is processed;
All personal data will be kept confidential and stored in a manner that ensures appropriate security;
Personal data will not be shared with third parties except where necessary for the provision of services in accordance with agreements;
Data subjects have the right to request access to, rectification and deletion of their personal data, object to or restrict processing, and exercise their right to data portability, subject to limitations imposed by laws governing the healthcare sector.
Personal Data
Personal data means any information that can be related to an identified or identifiable natural person. Personal data includes all types of direct or indirect information, such as name, email address, phone number, date of birth, medical history, etc.
Collection of Personal Data
Users of our website who wish to benefit from our services or information may be asked to provide personal data so that AXADENT can improve its services.
We may collect data such as: name, email address, phone number, date of birth, and physical address.
Additionally, while using AxaDent.ro, our company collects data regarding your browsing history, such as articles read, pages visited, etc. Through tracking codes installed on our website by various analytics and statistics service providers, data such as IP address, page usage duration, and pages visited may also be collected.
All information collected is used exclusively to optimize and improve the operation of our website so that we can provide you with the best possible user experience.
Who has access to your data?
We inform you that we use various services from external or internal providers (“data processors”), to whom we may transfer part of the personal data collected from you. We only work with processors that provide sufficient guarantees for implementing appropriate technical and organizational measures to ensure compliance with GDPR requirements and the protection of your rights.
The categories of services for which we collaborate with such providers and the personal data transferred are as follows:
1. SMTP services (email communication) – email address;
2. Newsletter services – email address, first name, last name, phone number;
3. Invoicing services – first name, last name, email address, phone number, address;
4. Courier/postal services – first name, last name, email address, phone number, address;
5. SMS delivery services – phone number;
6. Online payment processing services – first name, last name, email address, phone number, address;
7. Comment services – first name, last name, email address;
8. Accounting services – first name, last name, address;
9. Legal services – first name, last name, address;
How long is your data stored?
The personal data provided by you will be processed throughout the duration of our contractual relationship and thereafter for a reasonable period, which cannot be shorter than the general statutory limitation period.
What are your rights?
As a data subject, you have the following rights:
Right of access – you have the right to obtain confirmation from MEDIDENTSPOT SRL as to whether personal data concerning you is being processed and, if so, access to that data. You may also obtain a copy of the personal data provided to our company and processed by us. AXA DENT may charge a reasonable fee based on administrative costs. Information will be provided in a commonly used electronic format.
Right to rectification – you have the right to obtain the correction of inaccurate personal data concerning you and to have incomplete personal data completed. MEDIDENTSPOT SRL will communicate any rectification unless doing so proves impossible or involves disproportionate effort.
Right to erasure – you have the right to obtain the deletion of personal data concerning you without undue delay, and MEDIDENTSPOT SRL is obliged to erase such data. MEDIDENTSPOT SRL will inform you of any deletion unless this proves impossible or involves disproportionate effort.
Right to restriction of processing – you have the right to obtain restriction of processing from MEDIDENTSPOT SRL. MEDIDENTSPOT SRL will inform you of any restriction unless this proves impossible or involves disproportionate effort.
Right to data portability – you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller where technically feasible.
Right to object – you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, including profiling based on such processing.
Right not to be subject to a decision based solely on automated processing, including profiling.
Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.
Right to withdraw consent at any time, without affecting the lawfulness of processing carried out by MEDIDENTSPOT SRL based on consent before its withdrawal.
How can you access your data?
For any questions or requests regarding the personal data you have provided to us, including exercising the rights described above, you may contact us at: AXADENT, 24 Soimului Street, Cluj-Napoca, or by email at: centrulaxadent@gmail.com.
MEDIDENTSPOT SRL will provide the requested information electronically whenever possible, unless you request another format.
The information provided, as well as any communication and measures taken in relation to the exercise of the above rights, are offered free of charge by MEDIDENTSPOT SRL. However, if your requests are manifestly unfounded or excessive, particularly because of their repetitive nature, MEDIDENTSPOT SRL may:
charge a fee that takes into account the administrative costs of providing the information, communication, or requested action;
or refuse to act on the request.
Please note that by accepting this agreement, your personal data will be processed by MEDIDENTSPOT SRL in accordance with this Data Processing Policy.